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Help

How can we help?

Short video guides and answers to common questions.

Video guides

Questions

Is DeepSoul free?

Yes. There are no ads, no subscription and nothing to buy. Even Soul Coins can’t be bought: you earn them by practicing.

I’ve never meditated. Where do I start?

With Learn to Meditate, which begins with 3 minutes on day one. On a heavy day, Reduce Stress walks you through a calming exercise with a voice guide.

Where do the meditations come from?

Mostly from you. DeepSoul isn’t a catalog of guided sessions or sleep stories. It’s made to hold the meditations you already have as audio files, next to Learn to Meditate, the timer, guided breathing and the soundscapes that come built in.

Will the garden distract from my practice?

No. You practice first and visit the garden afterwards, and it grows only from real minutes of practice.

Do I need an account?

No. Tap “Continue without account” to start practicing and growing your garden straight away. Create a free account later (Google or email, or Apple on iPhone) and your progress comes with you. An account adds friends, the community and leaderboards, the journal and mood check-ins, and group meditations.

How do sessions with the same audio work?

Everyone needs the exact same audio file on their phone (a different recording or version won’t match). The host picks the file, each person chooses their copy, and DeepSoul starts it for everyone at the same moment and keeps it in sync. If not everyone has the file, choose a timer session instead.

Is DeepSoul on Android?

Yes. It’s on the App Store for iPhone and on Google Play for Android.

Still need help?

Write to us. We read every message.

hello@deepsoulapp.com